Fighting AI with AI.

Insurance companies use artificial intelligence to deny care in seconds. We built AI that fights back — for physicians and their patients.

39/wk
Prior auths completed per physician, per week
AMA 2024 Survey ¹
13 hrs
Spent on PA tasks weekly by physicians and staff
AMA 2024 Survey ¹
93%
Of physicians say PA delays access to necessary care
AMA 2024 Survey ¹
82%
Report patients abandon treatment due to PA delays
AMA 2024 Survey ¹

Healthcare should be about patients, not paperwork.

According to the AMA's 2024 nationwide survey of 1,000 practicing physicians, practices complete an average of 39 prior authorization requests per physician per week, spending approximately 13 hours on the process. Forty percent of practices have been forced to hire staff who work exclusively on PA. ¹

The consequences are devastating: 94% of physicians report that PA delays patients' access to necessary care, and 29% report that PA has led to a serious adverse event for a patient in their care — including hospitalization, permanent bodily damage, or death. ¹

Meanwhile, a 2025 survey by the National Association of Insurance Commissioners found that 71% of health insurers now use AI for utilization management, including prior authorization decisions. ²

We decided that physicians deserve the same technology. ClearAuth AI levels the playing field — giving every practice AI-powered tools that work for patients, not against them.

"
Prior authorization has led to a serious adverse event for a patient in my care.
— Reported by 29% of surveyed physicians
AMA 2024 Prior Authorization Physician Survey ¹

This is what prior authorization actually costs.

Every statistic below is sourced from national physician surveys, federal data, and investigative reporting.

89%

Report PA contributes to physician burnout

Nearly 9 in 10 physicians say the prior authorization process significantly contributes to burnout, with 40% forced to hire staff who work exclusively on PA tasks.

Source: AMA 2024 Prior Authorization Physician Survey ¹
78%

Say patients abandon treatment

More than three-quarters of physicians report that PA often or sometimes leads patients to give up on their recommended course of treatment entirely.

Source: AMA 2024 Prior Authorization Physician Survey ¹
73M

Americans had claims denied in 2023

Approximately 73 million Americans on ACA marketplace plans had their claims for in-network services denied in a single year — and fewer than 1% tried to appeal.

Source: PBS NewsHour, November 2025 ²
71%

Of insurers use AI for utilization management

In a 2025 National Association of Insurance Commissioners survey, nearly three-quarters of health insurers admitted to using AI for prior authorization and concurrent review decisions.

Source: NAIC 2025 Survey via PBS / Indiana University ²
88%

Say PA increases healthcare costs

Rather than controlling costs, PA forces patients into ineffective initial treatments, additional office visits, immediate care, and even emergency department visits — driving overall resource utilization higher.

Source: AMA 2024 Prior Authorization Physician Survey ¹
61%

Concerned insurer AI increases denials

A majority of physicians expressed concerns that insurance companies' use of AI either increases or will increase PA denial rates. AI tools have been accused of producing denial rates up to 16 times higher in some cases.

Source: AMA 2025 Press Release / AJMC ³

They use AI to deny. We use AI to fight back.

The healthcare industry is in an AI arms race. Insurance companies have invested heavily in algorithms that automate claim denials. Multiple class-action lawsuits and a Senate investigation have documented the consequences. Providers are only just beginning to fight back.

🔴 Insurance Companies

AI that works against patients

71% of insurers admit to using AI for utilization management. Major lawsuits allege systematic wrongful denials. ²⁴

  • Algorithms auto-deny claims without physician review
  • UnitedHealthcare's AI had ~90% error rate per lawsuit filings ⁵
  • Cigna's PXDX algorithm denied thousands of claims at a time ⁴
  • Target patients unlikely to appeal based on claims data ²
  • Senate investigation found escalating denial rates for seniors ⁴
  • Only 16% of physicians saw improvement after insurer "reforms" ¹
🟡 ClearAuth AI

AI that works for patients

We give physicians the same technological advantage — on the side of patient care. 69% of providers using AI report reduced denials.

  • AI auto-fills PA forms from clinical notes in seconds
  • Searches real-time clinical guidelines from ADA, ACC, NCCN
  • Generates evidence-based appeal letters with verifiable citations
  • Tracks denial patterns to predict and prevent future denials
  • Makes appealing easy — 44% of internal appeals succeed ⁶
  • Built for healthcare with HIPAA compliance and BAAs

Built from real frustration.

ClearAuth AI didn't start in a tech lab. It started in a doctor's office, watching a medical assistant spend an entire afternoon trying to get a single medication approved for a diabetic patient.

The Problem

13 hours per week lost to prior authorization

The AMA documented that physicians and their staff spend an average of 13 hours per week completing 39 PA requests. 40% of practices have been forced to hire staff who work exclusively on PA — time and money taken directly from patient care.

AMA 2024 Prior Authorization Physician Survey ¹
The Tipping Point

Insurers deploy AI to auto-deny at scale

Investigative reporting by STAT News exposed how UnitedHealthcare and Cigna deployed AI algorithms to deny claims without meaningful physician review. Class-action lawsuits were filed in California and Minnesota. The Senate Permanent Subcommittee of Investigations launched a probe into barriers faced by Medicare Advantage seniors.

STAT News "Denied by AI" (2024 Pulitzer finalist) ⁴ · Senate PSI Report, October 2024
The Insight

If insurers use AI to deny, we'll use AI to fight back

The same AI technology being used to deny claims could build stronger submissions, catch missing documentation before it triggers a denial, and generate evidence-based appeals in seconds — citing the exact clinical guidelines that support the physician's decision.

The Solution

ClearAuth AI launches

Today, ClearAuth AI automates the entire PA lifecycle — from intelligent form completion and document parsing to real-time clinical guideline search and AI-powered appeal letter generation. One platform, built specifically for healthcare practices fighting back.

Our values.

Every decision we make is guided by these principles.

🛡️

Patients First

Every feature we build is measured by one question: does this help patients get care faster? When 94% of physicians say PA delays care, speed isn't a luxury — it's a medical necessity.

Speed Matters

Insurance companies process denials in milliseconds. We process PA forms in seconds. When a patient needs medication, every hour of delay matters.

🔒

Privacy & Security

HIPAA compliance isn't a checkbox — it's a commitment. Patient data is encrypted, protected, and never sold. We sign BAAs with every practice.

🧠

Evidence-Based

Our AI searches for and cites real clinical guidelines from ADA, ACC, NCCN, and other medical societies. No hallucinations. No fabricated references. Every citation is verifiable.

🔥

Relentless Improvement

Insurance companies update their denial algorithms constantly. We update our AI just as fast. The 69% of providers who use AI to fight denials are seeing results — we push that number higher.

Built With Practices

We build alongside the people who use our product. Every feature comes from real feedback, real workflows, and real frustration with a broken system.

Healthcare meets technology.

ClearAuth AI is built by a team that understands both sides — the clinical reality of prior authorizations and the technology needed to fix them.

We're a growing team of healthcare professionals, AI engineers, and people who believe the PA process is fundamentally broken — united by one goal: making prior authorization painless.

Interested in joining us? Get in touch →

Ready to take back your time?

Join practices fighting back against the PA burden with AI.

Request a Demo →

Sources & Citations

  1. [1] AMA 2024 Prior Authorization Physician Survey — 43-question, web-based survey administered December 2024 to a sample of 1,000 practicing physicians (40% primary care, 60% specialists) drawn from Medscape panel. All participants currently practicing in the United States, providing 20+ hours of patient care per week, and completing PAs during a typical week. © 2025 American Medical Association. All rights reserved. (Pub. 24-1257550:2/25) ama-assn.org (PDF)
  2. [2] NAIC 2025 Insurer Survey / PBS NewsHour — National Association of Insurance Commissioners survey finding 71% of health insurers use AI for utilization management. Reported in "How patients are using AI to fight back against denied insurance claims," PBS NewsHour, November 22, 2025. Interview with Prof. Jennifer Oliva, Indiana University School of Law. pbs.org
  3. [3] AMA 2025 Press Release / AJMC Coverage — "Physicians concerned AI increases prior authorization denials." American Medical Association, February 24, 2025. Covered by American Journal of Managed Care (AJMC). ajmc.com
  4. [4] STAT News "Denied by AI" Investigative Series — Casey Ross and Bob Herman, 2023–2024. 2024 Pulitzer Prize finalist in investigative reporting. Exposed UnitedHealthcare's NaviHealth AI and Cigna's PXDX algorithm. Class-action lawsuits: Kisting-Leung v. Cigna Corp. (E.D. Cal. 2023); Estate of Lokken v. UnitedHealth Grp. Inc. (D. Minn. 2024); Barrows v. Humana, Inc. (W.D. Ky. 2024). Senate Permanent Subcommittee on Investigations report, October 2024. rmmagazine.com
  5. [5] UnitedHealthcare AI Error Rate — Reported ~90% error rate for nH Predict AI model used to deny post-acute care claims for elderly patients, per CBS News coverage and court filings in Estate of Lokken v. UnitedHealth Grp. Model continued in use because fewer than 1% of patients appeal denied claims. ackermanlawfirm.com
  6. [6] Experian Health State of Claims 2025 — Survey of 250 healthcare revenue cycle leaders. 69% of AI adopters report reduced denials; 44% of internal appeals succeed; 41% of providers report >10% denial rate. experian.com
  7. [7] HFMA "Battle of the Bots" — Healthcare Financial Management Association. AHA report: 35% of hospitals and health systems reported $50M+ in lost revenue due to denied claims. Published March 28, 2024, updated December 22, 2025. hfma.org
  8. [8] AMA Consensus Statement on Improving the Prior Authorization Process — Joint statement by AMA, American Hospital Association, American Pharmacists Association, Medical Group Management Association, America's Health Insurance Plans, and Blue Cross Blue Shield Association. Released January 2018. ama-assn.org (PDF)